What We Do

Glass Ladder Group is passionate about preparing individuals across sectors to develop, thrive and adapt in any culture, leading to organizational, personal and professional advancement.

Mission Statement

The Glass Ladder Group is passionate about preparing individuals across sectors to develop, thrive and adapt in any culture, leading to organizational, personal and professional advancement. GLG works to strengthen innovation, communication, understanding, and leadership across cultures as well as encourage diversity and inclusion in an increasingly multicultural and globalized world.


The Glass Ladder Group offers practical skills, tools and expertise for more effective and productive intercultural relations, management and communication by developing customized program length and training content based on client needs and availability. 

The Glass Ladder Group team serves as strategist and implementers for clients facing cross-cultural and communication management challenges and opportunities across sectors. We compliment culturally agile training and learning programs with strategic consulting solutions.

Strategic Initiatives

GLG works with organizations to develop, audit and implement strategic initiatives ensuring that our clients reach their set objectives. These initiatives may include:

  • Organizational Strategy Development and Assessment
  • Organizational Culture Assessment and Shifting
  • Diversity Program Development
  • Diversity Council and Affinity Group creation
  • Global Leadership Development
  • Global Talent Development
  • Authentic Engagement Strategy Development

communication & Management

GLG offers various communications management services that help individuals and organizations with a desire to adopt a cultural shift, enter a new market, recruit internationally, conduct mergers and acquisitions or implement cross-cultural initiatives. Glass Ladder Group works with its clients to ensure that all program objectives, implementation and messaging account for the cultural diversity and perspectives of its key audience and stakeholders.

These consulting services include:

  • Mergers and Acquisitions
  • Communication Audits
  • Strategic Communication Planning
  • Integrated Marketing Communication
  • Learning Resource Development
  • Relocation Services
  • Recruitment


GLG conducts research to establish the impact of culturally based values on important issues. Additionally, we assess cultural agility, team effectiveness and leadership skills that are vital in today's global market. The assessments and surveys that we offer to clients accomplish the following:

  • Measures the impact of culturally based values on specific issues.
  • Measures perspective in regards to the cognitive, intrapersonal, and interpersonal dimensions of global learning and development. 
  •  Offers statistically reliable, cross-culturally valid measure of intercultural agility adapted from the Developmental Model of Intercultural Sensitivity.
  • Assesses competencies critical to interacting and working effectively with people who are different from ourselves. 
  • Discovers preferred work styles and how they compare with other cultures and colleagues.
  • Improves team performance by identifying top strengths, weaknesses and priorities along seven dimensions of global team performance.
  • Examines global leadership strengths and areas for improvement based on ten behaviors that define great global leaders.
  • Explores the extent to which an organization employs truly innovative practices in its global strategies and processes.

Glass Ladder Group's training programs prepare individuals across sectors to recognize and manage cultural nuances, leading to organizational, personal and professional advancement. These programs provide 'hands-on' experience grounded in research-based, organizational and cross-cultural competencies that improve approaches to communication and collaboration for individuals working in a global context.


As societies have become more globalized it is critical that organizations work across national borders. Due to cultural difference business is often conducted very differently from nation to nation. These trainings help to address inherent communication challenges.

Examples of these types of training include:

  • Cross-Cultural Understanding in Multinational Teams
  • Successful Management, Negotiation and Promotional Planning in Intercultural Environments
  • Building Global Competencies in the next generation of leaders
  • Working in Virtual Teams
  • Business Communication
  • "Doing Business with..."


As organizations begin to recognize the necessity for, and advantages of having a more diverse and representative staff the need for trainings that help them to diversify and properly integrate has become greater. These trainings are critical to ensuring that diversity functions as an advantage instead of a barrier to success. 

Examples of these types of trainings include:

  • Inclusive Diversity and Inclusion Talent Management
  • Developing Diversity and Inclusions Initiatives
  • Using Human Centered Design to Accelerate Diversity and Inclusion Strategic Plan and Adoption
  • Women, Minorities and LGBTQ in the workplace


General and culture-specific training programs help to increase the knowledge and skills needed to adjust to a new culture or communicate more effectively with others from a different culture. These trainings increase awareness of individual cultural assumptions and behaviors and develop an understanding of how values, attitudes and behaviors impact daily life. 

Examples of these kinds of trainings include:

  • Understanding Culture
  • Working Across Generations
  • Networking in a Multi-Cultural World
  • Social Networking Across Cultures
  • Creative Arts and Intercultural Conflict Resolution
  • Building Mediator Capacity in Multicultural Context
  • Training of Intercultural Trainers
  • Gaming Simulations and Experiential Exercises for Intercultural Training
  • "Interacting with..."


Relocations trainings help to decrease the severity of culture shock and reverse-culture shock for those who are moving into a new culture or returning to their home culture after an extended time away.

Examples of these types of trainings include:

  • Pre-Departure
  • Post-Arrival
  • Re-Entry/Repatriation